SMS Privacy Policy

Introduction

Ayo Consulting LLC is committed to protecting your privacy and ensuring transparent communication regarding our SMS messaging services. This SMS Privacy Policy explains how we collect, use, and safeguard information related to text messages sent to and from our organization. By providing your phone number and opting into our SMS services, you consent to the practices described in this policy.

Messaging Terms & Conditions

When you provide your phone number and opt into our SMS services, you agree to receive text messages from Ayo Consulting LLC. Our messaging services are designed to keep you informed about your excess proceeds recovery claims and related services.

• Message Types: You may receive updates on claim status, notifications about important deadlines, reminders for required actions, and general service communications.
• Message Frequency: Frequency varies based on your claim activity and may include periodic updates or time-sensitive notifications.
• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
• Opt-Out: You can reply STOP at any time to unsubscribe from SMS messages.
• Help: Reply HELP for assistance or to contact our support team.

Information We Collect

To provide SMS services, we collect and process the following information:

• Phone Number: Your mobile phone number used for SMS communications.
• Opt-In Consent: Confirmation of your consent to receive SMS messages.
• Message Content: The content of messages sent to and from our service for record-keeping and support purposes.

How We Use Information

We use the collected information solely for the following purposes:

• Providing claim status updates and important notifications
• Facilitating communication between you and our support team
• Offering assistance with your recovery claims
• Improving our services and user experience
• Maintaining compliance with legal and regulatory requirements

Data Sharing

Ayo Consulting LLC takes your privacy seriously and limits data sharing to what is necessary for our services:

• Service Providers: We may share information with trusted SMS platform providers who assist in delivering messages.
• Legal Requirements: Information may be disclosed if required by law or to protect our rights and safety.
• No Marketing Sharing: We do not share your phone number or SMS consent with third parties for marketing purposes.
• Third-Party Restrictions: Your SMS opt-in consent is not shared with any external parties beyond our service providers.

Data Security

Ayo Consulting LLC implements reasonable security measures to protect your personal information, including phone numbers and message data. While we strive to maintain secure systems, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

Opt-Out Instructions

You have full control over your SMS communications. To stop receiving messages from Ayo Consulting LLC, simply reply STOP to any text message you receive from us. You will receive a confirmation message, and we will promptly remove your number from our SMS distribution list. Note that opting out of SMS messages does not affect other communication methods you may have authorized.

Children's Privacy

Our SMS services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 through our SMS platform. If we become aware that we have collected such information, we will promptly delete it from our systems.

Policy Updates

Ayo Consulting LLC reserves the right to update this SMS Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy in SMS communications.

Contact Information

If you have questions about this SMS Privacy Policy or our messaging practices, please contact us:

Ayo Consulting LLC
Email: lawrence@ayollc.com
Phone: +1 (830) 208-7063